Residential Systems Drinking Water Commercial Replacement Filters Water Walkthrough Water Learning Center User guides Which size fits my home? Contact us Why Sevade Call (918) 359-5921
Home / Water Learning Center / Broken Arrow's water smelled wrong. Everything a…
Investigation

Broken Arrow's water smelled wrong. Everything about that was legal.

Twenty-six calls in eight days, an algal bloom on the Verdigris, and a city that met every enforceable standard throughout. The gap between what residents smelled and what the law measures is not a Broken Arrow problem — it is a national one.

The Verdigris River winding through farmland at sunset, a red barn and windmill on the left bank and a city skyline low on the horizon.

The calls started coming in around the middle of September. Twenty-six of them in eight days, by the city's own count. The complaint was the same one every time: the water smelled wrong. Earthy. Musty. One resident told FOX23 it reminded her of sewage, and that she had switched to bottled water.

Broken Arrow's answer was quick, and it was the correct one. The water is safe. There is no boil advisory. Every required test is passing. Utilities Director Timothy Robins pointed at the Verdigris River, the city's raw water source, and at a summer that would not end: "This aromatic that we're talking about that's earthy or some [have] reported as musty, this is a direct correlation to this hot extended heat season."

All of that is true. It is also, on its own, an incomplete account of what happened — not because anyone is hiding anything, but because the vocabulary available to a utility in this situation is unusually narrow. "Safe" is a word with a precise legal meaning in drinking water, and it is doing more work here than most people realise.

Eight years apart AUGUST 2018 SEPTEMBER 2026 Source Cause given Safety Response Source Cause given Safety Response Verdigris River Algae "Safe to drink" Flush lines, pre-treat Verdigris River Algae "Safe to drink" Flush lines, pre-treat
The August 2018 episode and the September 2026 episode, as described by the City of Broken Arrow at the time. Same river, same cause, same reassurance, same fix.

What people were actually tasting

The city's testing identified elevated 2-methylisoborneol, universally shortened to MIB. It is an organic compound produced by cyanobacteria and by certain soil bacteria, and it has a close cousin called geosmin — the compound responsible for the smell of rain hitting dry ground. Neither is a contaminant in any meaningful toxicological sense. Both are, however, among the most detectable substances a human being encounters.

The human nose registers MIB and geosmin at around five nanograms per litre. Five parts per trillion. To put five parts per trillion into a swimming pool you would need roughly a teaspoon of the stuff spread evenly through four hundred Olympic pools. People taste it. Instruments need a gas chromatograph to find it.

That gap between what a nose can detect and what matters to health is the whole story of an event like this. Residents were not imagining anything, and they were not being oversensitive. They were detecting something genuinely present, at a concentration where being able to detect it is the remarkable part.

The word "safe" is doing specific work

Drinking water in the United States is governed by two different sets of standards, and only one of them is law.

The National Primary Drinking Water Regulations are enforceable. They cover the things that can hurt you — lead, coliform bacteria, disinfection byproducts, arsenic, nitrate — and a utility that breaches them is in violation and must say so.

The National Secondary Drinking Water Regulations cover taste, odour, colour and staining. The EPA's own language could not be plainer: "EPA does not enforce these 'secondary maximum contaminant levels'." They exist "as guidelines to assist public water systems in managing their drinking water for aesthetic considerations." There is a secondary standard for odour — 3 on the threshold odour number scale — and no utility in America can be penalised for exceeding it.

So when Broken Arrow said the water was safe, the statement was accurate and the framework behind it was the enforceable one. What the statement does not address, because no regulation requires it to, is the aesthetic complaint itself. There is no violation to report, no deadline to meet, and no public notice to issue. The only pressure a utility faces on taste and odour is the phone ringing.

This has happened before, in almost identical terms

In August 2018, Broken Arrow residents reported the same musty water. City spokeswoman Krista Flasch said then: "We are not under a boil advisory. The water is safe to drink. The taste and odor issues are being caused by algae in the Verdigris River, which is the city's main source of raw water." The city increased pre-treatment and flushed the lines. Residents were told to expect improvement in a few days.

Eight years later the river is the same, the cause is the same, the reassurance is the same and the fix is the same. Utilities Director Robins made the point himself this month, noting that taste-and-odour events are common across Oklahoma during extended heat.

That is not an accusation. It is a description of a structural condition. A city drawing surface water from a river in a state that now routinely runs over a hundred degrees for weeks will get algal blooms, and blooms produce MIB. What recurs is not a failure; it is a characteristic. The question worth asking is not why it happened, but whether a recurring, predictable condition is being managed as one.

The number nobody published

Here is what is missing from the public record of this event: a number.

The city said MIB was elevated. It did not say to what. Across the local coverage — FOX23, News On 6, KJRH, the Tulsa World — there is no concentration figure, no trend, no indication of what "elevated" meant in nanograms per litre or how it compared to 2018. The city reported sampling at 35 locations across the distribution system and finding no broader water-quality problems, which is a meaningful statement about the regulated contaminants. It is not a statement about MIB.

No rule was broken by leaving the number out. Utilities are not required to monitor MIB, not required to report it, and not required to include it in the annual Consumer Confidence Report that lands in mailboxes each summer. The compound is unregulated, which means it is also largely undocumented in public. A resident who wanted to know how bad it actually got, or whether this September was worse than the last one, has no published series to consult.

The part that is a health question

MIB is not toxic. The organisms that often produce it can be.

Cyanobacteria — the blue-green algae behind most freshwater blooms — include species capable of producing cyanotoxins, of which microcystin is the best known. The EPA has issued ten-day drinking water health advisories: 0.3 micrograms per litre of microcystins for bottle-fed infants and pre-school children, 1.6 for school-age children and adults. Those advisories are also, in the EPA's words, "not regulations and should not be construed as legally enforceable federal standards."

The tempting inference — smell means toxins — is wrong, and so is its opposite. A USGS study of Cheney Reservoir in Kansas tracked both over fifteen years and found the relationship runs one way only: "Taste-and-odor compounds, therefore, may be used as indicators that microcystin may be present; however, microcystin was present without taste-and-odor compounds, so taste or odor alone does not provide sufficient warning to ensure human-health protection."

Read that carefully, because it is the opposite of reassuring in a way most coverage misses. The odour is not evidence of toxins. But the absence of odour is not evidence of their absence either. A nose is a superb instrument for detecting MIB and a useless one for detecting microcystin. Nothing in the Broken Arrow reporting suggests cyanotoxins were detected, and nothing in it suggests anyone was asked.

What a resident can reasonably do

Not much of this is actionable at the level of an individual household, and it is worth being honest about that rather than pretending otherwise.

Reporting the problem to the utility directly does matter, and Broken Arrow made the point explicitly this month: staff do not monitor social media, and a complaint posted to Facebook is not a complaint received. The city's own count of 26 calls is the entire dataset it has on how widespread the taste was. A resident who posts about it instead of calling has removed themselves from the record.

Beyond that, the useful questions are the ones that ask for numbers rather than assurances. What was the MIB concentration, and at which sampling points? How did it compare with previous events? Is the city monitoring for cyanotoxins during blooms, and if so, what did those tests show? None of these are gotcha questions. All of them have answers that a utility either has or does not have, and finding out which is the point.

Chilling water in a covered jug in the refrigerator genuinely reduces the perception of MIB, because volatile compounds are less noticeable cold. That is a comfort measure, not a treatment, and it should be described as one.

The honest summary

Broken Arrow's water met every enforceable standard throughout this event, as far as the public record shows. Residents were not wrong about what they smelled. Both of those statements are true at once, and the gap between them is not a scandal — it is the regulatory architecture working exactly as designed, in a situation it was not designed for.

What the architecture does not provide is a number in public, a trend across years, or any requirement to look for the one thing in a bloom that would actually be a health matter. Those gaps are not Broken Arrow's invention. They are national, and they show up every time a hot summer meets a river.

Sources

  1. FOX23 — Broken Arrow residents report earthy taste and odor in tap water (23 September 2026)
  2. News On 6 — Broken Arrow says algae bloom, not contamination, behind smelly tap water
  3. KJRH 2 News — Customers complaining some Broken Arrow tap water smells and tastes odd; officials say it's safe (22 September 2026)
  4. Tulsa World — Water in Broken Arrow safe to drink despite 'musty' smell and taste, city says
  5. KTUL — Broken Arrow officials attribute smelly water to algae, increase treatment efforts (13 August 2018)
  6. Public Radio Tulsa — Broken Arrow Working on City Water Taste, Odor From Algae (13 August 2018)
  7. EPA — Secondary Drinking Water Standards: Guidance for Nuisance Chemicals
  8. EPA — National Primary Drinking Water Regulations
  9. EPA — Drinking Water Health Advisories for Cyanotoxins
  10. USGS — Occurrence of cyanobacteria, microcystin, and taste-and-odor compounds in Cheney Reservoir, Kansas, 2001–16
  11. USGS — Cyanobacterial (blue-green algal) blooms: tastes, odors and toxins
  12. USGS — Taste and odor issues in drinking water

Every figure in this article comes from the published sources listed above. This is general information, not advice about the water at any particular address.

More from the Learning Center

Have we been to your sink?

Tell people what actually happened — what we tested, what we told you, whether it helped. Thirty seconds, and it is the main way our neighbors find us.